Clínica Dental Navarro
According to our open methodology, this clinic scored 64.4/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #14 of 27 ranked clinics · Last checked: 25 August 2026
Positions by Rating Profile
- Overall Transparency & Trust#1464.4/100
- Best for Expats#1660.3/100
- Best for Dental Implants#1857.7/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#848.8/100
- Best English-speaking Clinicsnot ranked
- Best for Families / Childrennot ranked
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ✗ General anaesthesia / deep sedation (sleep dentistry) — No general anaesthesia or deep sedation documented offers local anaesthesia and conscious sedation ('sedación consciente'); patient stays awake, no general anaesthesia documented [clinica-dental-navarro-sedation]
Summary
Dental clinic in central Madrid (with a second site in Becerril de la Sierra) offering implants including All-on-4, orthodontics, periodontics, endodontics and aesthetics; publishes a sanitary register number and an English site version.
Second location: C/ Soria 1, Becerril de la Sierra. Website markets discounts and a free dental study.
Strengths
- Information Transparency: 18 of 20 points.
- Reputation & Reviews: 19.5 of 20 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 2 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; x-ray / imaging price listed)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) as of 2026-08-25 [clinica-dental-navarro-refresh] | 6/6 |
| ✓ | Google review volume [clinica-dental-navarro-refresh] | 3/3 |
| ✓ | Review recency Newest Google review is dated 2026-09-22 (listing read 2026-09-26). [clinica-dental-navarro-gbp-2026-09-26] | 3/3 |
| ✓ | Clinic responds to reviews The owner replies to Google reviews: 7 of the 15 reviews read carry an owner reply, 5 of them recent (within the last 12 months), the latest reply dated 2026-04-09. [clinica-dental-navarro-deepen-2] | 2/2 |
| ✓ | No recurring complaints The lowest-rated Google reviews read as different matters (opaque crowns with gum inflammation, a badly patched filling, flattery instead of frankness, no X-ray and doubtful knowledge, a five-minute cleaning followed by a treatment quote), none repeated three times; 1–2★ ratings are 20 of 959 (2.1 %), so no complaint repeats. [clinica-dental-navarro-deepen-2] | 2/2 |
| ✓ | No suspicious review patterns No burst and no templated texts: the 15 reviews read (dated 2018-03-20 to 2026-10-04) fall on 15 different days, at most 4 five-star reviews fall within any 3 days (under 10 % of the 959 reviews), and no two open with the same wording. [clinica-dental-navarro-deepen-2] | 2/2 |
| ✓ | Active Facebook presence [s1] | 1/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ✓ | Other review platforms Listed on Doctoralia, DocDental. [s2] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Spain", "English speaking dentist Spain", "dental implants Spain", "emergency dentist Spain", "Spain dental clinic for expats".
| ✗ | Mentioned for: best dentist Spain [sq] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Spain [sq] | 0/1 |
| ✓ | Mentioned for: dental implants Spain [sq] | 1/1 |
| ✗ | Mentioned for: emergency dentist Spain [sq] | 0/1 |
| ✗ | Mentioned for: Spain dental clinic for expats [sq] | 0/1 |
| ✓ | Structured data on website JSON-LD on the homepage declares Organization and Dentist. [clinica-dental-navarro-deepen] | 1.5/1.5 |
| ✓ | Google indexing quality [sq] | 2/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: CS3978 (Sanitary register number published on the site.) [s1]
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Gonzalo Navarro [s1] [clinica-dental-navarro-doclic] | — | 28003920 |
| Andreea Cosic [s1] [clinica-dental-navarro-doclic-2] | — | 28010501 |
| Jorge Valdés [s1] [clinica-dental-navarro-doclic-3] [clinica-dental-navarro-doclic-4] | — | 28013172 |
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Information Transparency: Real clinic photos
- Reputation & Reviews: TripAdvisor presence
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Pediatric dentistry
- Medical Infrastructure: Emergency care
- Communication & Service: Response speed
- Communication & Service: English spoken
- Communication & Service: Convenient opening hours
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.dentalnavarro.com/ |
|---|---|
| Phone | +34 91 364 28 72 |
| +34 689 33 25 20 | |
| https://www.facebook.com/dentalnavarro | |
| Google Maps | Map listing |
| Address | C/ Duque de Alba 12, 1º Dcha., Centro, 28012 Madrid, Spain |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.dentalnavarro.com/en/ | Address, contacts, dentist names, services, sanitary register CS3978, English version. | 2026-07-12 |
| s2 | https://sonrisalista.com/clinica-dental-navarro-madrid/ | Google rating 4.9 and ~643 reviews; other-platform presence. | 2026-07-12 |
| sq | search:dental implants Madrid / dentist Madrid | AI/search visibility scout 2026-07-12 | 2026-07-12 |
| clinica-dental-navarro-refresh | https://www.google.com/maps/place/Cl%C3%ADnica+Dental+Navarro+Madrid | Google Search knowledge panel (live Maps data embedded in SERP) shows 4.9★ (959 reviews) as of 2026-08-25; the Maps page itself was not accessible directly, so the panel embed was used instead. | 2026-08-25 |
| clinica-dental-navarro-doclic | https://guiadentistas.es/detail.php?numcol=28003920 | searched: Nombre=Gonzalo, Apellido1=Navarro (GuiaDentistas) — GONZALO NAVARRO BOTO, colegiado Madrid (28); a second Gonzalo Navarro (35000748, López, Canarias) also exists nationally, Madrid one selected as clinic is Madrid-based. | 2026-08-26 |
| clinica-dental-navarro-doclic-2 | https://guiadentistas.es/detail.php?numcol=28010501 | searched: Nombre=Andreea, Apellido1=Cosic (GuiaDentistas) — sole national match: RALUCA ANDREEA COSIC, colegiada Madrid (28). | 2026-08-26 |
| clinica-dental-navarro-doclic-3 | https://guiadentistas.es/detail.php?numcol=28013172 | searched: Nombre=Jorge, Apellido1=Valdes (GuiaDentistas) — sole national match: JORGE VALDES NAVARRO, colegiado Madrid (28). | 2026-08-26 |
| clinica-dental-navarro-doclic-4 | https://www.dentalnavarro.com/empresa | Own site team page names this dentist (read 2026-09-10): "Dr. Jorge Valdés Navarro — Especialista en estética, implantes dentales y regeneración osea", bio at /empresa/dr-jorge-valdes-navarro; a patient review on the homepage also names him by first name ("Gracias Jorge por tu extraordinaria profesionalidad..."). Page linked from homepage "Quienes somos", not previously fetched. | 2026-09-10 |
| clinica-dental-navarro-sedation | https://www.dentalnavarro.com/blog/que-saber-sobre-implantes-dental… | 'Utilizamos anestesia local y, en casos necesarios, sedación consciente para garantizar que no sientas molestias.' | 2026-08-25 |
| clinica-dental-navarro-gbp-2026-09-26 | https://www.google.com/maps?cid=3492655378150817630&hl=en | Google listing read on 2026-09-26: rating 4.9 from 953 reviews; star histogram 1★ 18 / 2★ 1 / 3★ 3 / 4★ 7 / 5★ 924; newest review dated 2026-09-22. | 2026-09-26 |
| clinica-dental-navarro-deepen | https://www.dentalnavarro.com/ | Homepage HTML read on 2026-10-02: JSON-LD declares the types Organization and Dentist, alongside WebPage, BreadcrumbList and WebSite. | 2026-10-02 |
| clinica-dental-navarro-deepen-2 | https://www.google.com/maps?cid=3492655378150817630&hl=en | Google listing "Dental Clinic Navarro" (Dental clinic; C. del Duque de Alba, 12, 1º dcha, Centro, 28012 Madrid, Spain), read 2026-10-05 in 4 review orders (lowest-rated first, newest first, most relevant first, highest-rated first): 4.9 from 959 reviews (1★ 19 / 2★ 1 / 3★ 3 / 4★ 7 / 5★ 929); 15 distinct reviews read, dated 2018-03-20 to 2026-10-04, 7 with an owner reply. | 2026-10-05 |
Change History
| Date | Change |
|---|---|
| 2026-10-05 | Read the clinic's Google listing on 2026-10-05 in 4 review orders (15 distinct reviews, dated 2018-03-20 to 2026-10-04; 4.9 from 959): owner replies true; recurring complaints false; suspicious review patterns false. |
| 2026-10-02 | Read the clinic's website HTML on 2026-10-02: structured data: present. |
| 2026-09-29 | Corrected 2026-09-29: review recency within 3 months (newest review dated 2026-09-22). |
| 2026-09-17 | Aligned with the clinic's entry on madriddentalrating.com: recorded Review recency (within_year), General anaesthesia / deep sedation (sleep dentistry) (no) from sources read on 2026-08-25. |
| 2026-09-10 | Name-verification pass 2026-09-10 (N-R2): Andreea Cosic is absent from the clinic’s own full team page, read 2026-09-10. The national register was re-read the same day and still shows her registration as active, but records no practice address for her, so it is not a second independent negative and the entry is left unchanged. |
| 2026-09-10 | Name verification 2026-09-10: Jorge Valdés (Navarro) found on /empresa team page (not previously fetched, only homepage had been tried); source added. (Andreea Cosic absent from this same complete 19-person team page — logged as a removal candidate, data not changed.) |
| 2026-08-26 | License verification 2026-08-26 against GuiaDentistas (Consejo General de Colegios de Dentistas de España): all 3 named doctors found with colegiado numbers. |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website, address, phone unchanged; Google rating steady at 4.9, review count up 643->959. |
| 2026-08-18 | Imported from the city-tier dataset (data originally collected 2026-07-12). |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.